We solve conflicts

With mediation and other effective methods of conflict management, we offer nationwide support in resolving conflicts, in German, English and French. As certified and licensed mediators, we accompany all parties involved through the conflict to reach tailor-made and sustainable agreements: effectively realizable on the merits, sustainably clarifying on the relationship level.

We are your experts for conflicts.

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Conflicts are everywhere, and always solvable!

What is Mediation?

Mediation is the only process for resolving conflicts that works with both sides on the relationship and the factual level. In a discussion, which is structured in 5 phases, each party gets their own voice and listens to the other until everyone has understood what is actually at stake: what lies beneath the surface in terms of understandable wishes, interests and needs? On this basis, it is easier to find new solutions using suitable methods and to part ways with satisfaction.

Contrary to a court or arbitration tribunal, the solution remains entirely in the hands of the parties involved: we mediators will not interfere with the content, equally on how many parties are involved, the cases are very complex, or even in highly escalated conflicts. We will guide you safely through the process.

Distinct to an argument, we mediators ensure that feelings can be discussed in an objective manner. Unlike superficial talk, we make sure that the issues you name are dealt with so that the solutions are sustainable.

More about mediation

We have successfully supported more than several hundred costumers to clarify their conflicts, find solutions and plan further steps so they can now tackle other tasks with more energy, time and peace of mind.

We can also support you with our mediative conflict management methods in complex and escalated conflicts - whether in your company, your family or other contexts.

Get in touch with us!

Our Team

We have the best mediator for every conflict. You can contact individual mediators or call the Conflict Hotline.

Conflict hotline

Client feedback

"We would like to thank you once again for your mediation support! We would never have thought that we would not only get the inheritance settled, but also find each other as a family - with all the ups and downs"

Which methods to solve conflicts are there?

Mediation is the heart of our services.

Other conflict resolution methods can also be useful supplement or alternative. However, our approach always remains the same: to support you in finding cooperative solutions based on our humanistic view of mankind. This, precisely when it is most difficult: in conflict.

How does mediation work?

95% of our business and family mediations are successful - this is the clients feedback after 6 months.

How is that possible, even though they come to us as "rivals"?

Our premise and our experience is that people want to cooperate. Even if it doesn't seem this way at first. Ultimately, we are social beings who want to be in good contact with each other. This is emotionally more pleasing than being in conflict, and on a factual level it offers the possibility of cooperation gains, the so-called win-win, or in German: the chance to make the cake bigger.

Mediation is the craft to make this cooperation possible again by helping you to make yourself understood and to listen to the other person calmly. It often turns out that there are many common goals - family peace, team success, simply working well together. Sometimes rules have to be agreed, compromises have to be made, perhaps communication has to be put on a new footing.

For more information

How do I begin mediation?

You can contact us at any stage of a conflict, in any phase of conflict management, to discuss the possibilities of mediation and the next step - regardless of whether things are just "grinding to a halt", a conflict is very virulent or a court has already been involved.

As a rule, we are first contacted by one of the parties to the conflict or, in the case of conflicts in organizations, by their line manager or the HR department. In many cases, we will then talk to the other parties of the dispute. On this base, we will write you a concrete offer so that you can make a well-founded decision in favor of this path.

How to convince others to take part in mediation?

Mediation requires the willingness of all those involved to participate, i.e. to enter into conversation. This is not always easy. But at least you have something to offer: The resolution of the conflict and a good relationship with precisely these other parties. The conflict partners will also benefit from mediation: a better atmosphere, a better understanding and a better cooperation. Simply mention these advantages if you want to invite your conflict partner to mediation. Or give us a call; we are happy to advise you in this initial phase of mediation.