Dr. Jürgen von Oertzen
Mediator | Coach | Mediation Instructor"I am your expert for complex and escalated conflicts.
In mediation and conflict management, I see my role as bringing structure and calm to complex situations and intense emotions, enabling the parties involved to effectively work towards a solution on the factual level and achieve greater clarity and openness in their collaboration on the relationship level.
I support individuals in managing their conflicts constructively and empathetically, empowering them to decide on their own solutions.
I assist businesses and organizations in resolving conflicts efficiently and sustainably, thereby leveraging them for corporate success."
Location: Karlsruhe
Areas of Focus
- Workplace conflicts
- Conflicts among freelancers (doctors, therapists, lawyers, tax advisors, business consultants)
- Conflicts in social services organizations and research institutes
- Conflicts in families (divorces, inheritances, generational conflicts)
- Leadership and conflict coaching
- Team development and training
- Mediation training, coaching, and supervision
"For many years, I have been working throughout Germany as a mediator, conflict manager, trainer, and lecturer in facilitation, mediation, and teamwork, in both German and English.
As a PhD in Political Science, I have professional experience in academia, applied research, as well as in political and business consulting. My initial practical mediation training was completed at the Hertel Academy, focusing on business and the working environment. Subsequently, I furthered my education in family mediation at the Heidelberg Institute for Mediation. To work on a solid foundation, I also completed a Master's degree in Mediation, titled M.A. (Master of Arts), at the Europa-Universität Viadrina. Over the years, I have supported individuals and organizations in more than 100 mediations and conflict management processes."
Qualifications
- Licensed as Mediator (BM)
- Licensed as Trainer (BM)
- Recognized as Mediator by BAFM (Federal Working Group for Family Mediation)
- Recognized as Mediator by D A CH (mediation-dach.com)
- Training and examination as a Mediator with a focus on Business and the Working Environment at the Academy of Hertel. This training is accredited by the Federal Association for Mediation in Business and the Working Environment (BMWA).
- Training as a Family Mediator at the University of Heidelberg and the Heidelberg Institute for Mediation.
- Master of Arts in Mediation
- Training in Supervision at the Heidelberg Institute for Mediation
- Certified Marriage, Family, and Life Counselor according to DAJEB, trained at the Institute for Communication Therapy e.V. (Franz Thurmaier)
- Founder of the Mediation Research Group
- Member of the North Baden Regional Group of BM
- Studied Political Science and Physics in Hamburg and Kingston Upon Hull, graduated with a Dipl.-Pol. degree.
- PhD at TU Dresden and Martin Luther University Halle/Jena, Dr. phil.
- Further training in systemic counseling at the Wiesloch Institute for Systemic Solutions, 2014-2016
- Training in handling aggression at the Hohenwart Forum with Thomas Scheskat, 2018, and at the Odenwald Institute with Donata Oerke, 2019
- Training in Online Mediation at the Europa-Universität Viadrina, 2020
- Various further training sessions through congresses and mediation days
- Ongoing education through supervision with various supervisors
Previous Teaching Activities
- Lead Trainer for Mediation Training Baden-Württemberg at the Hohenwart Forum, since 2015
- Trainer for Mediation in Organizations in the training for intercultural mediators at interculture, 2013-2014
- Lead Trainer for Mediation Training at the Nordsee Akademie Leck, 2012-2015
- Lecturer in Mediation at KIT – Karlsruher Institut für Technologie, 2011/12
- Recipient of the Teaching Award from Leuphana University Lüneburg, 2010
- Lecturer in Teamwork and Mediation at Leuphana University Lüneburg, 2009-2011
- Trainer for Mediation Theory in the mediation training by Streit Entknoten in Berlin, 2008-2013
- Lecturer in Mediation and Facilitation at the Hochschule Anhalt (FH), University of Applied Sciences, 2007-2010
- Co-trainer and guest speaker in mediation training programs at the Academy of Hertel, Heidelberg Institute for Mediation, and with Christoph Besemer in Freiburg
Reference
Department Head of a Research Institute
“Mr. von Oertzen excels as a coach and moderator in swiftly identifying conflict causes. He adeptly integrates himself into the unique structures, hierarchical orders, or personal environments of workshop participants without difficulty. The training in leadership and team coaching significantly enhanced the atmosphere within my department: the open yet problem-focused workshop environment led to constructive measures where individual employees' problems and desires could still be addressed. After the training sessions, employees were much more open in discussing their specific issues with each other, resulting in a noticeable improvement in their work behavior. Individual coaching sessions provided fascinating moments when confronting the underlying problem, the core of the conflict, directly and unequivocally. Mr. von Oertzen explains his training methods and underlying models comprehensively and provides practical tools on how to handle such situations. These tools left a lasting impression on me as they were honest and tailored to me, my personality, and my environment.”
*after a complex conflict management process